Payments · Updated October 2026

How to Deposit on LottoStar: Cards, EFT and Vouchers Explained

Funding a LottoStar account takes a minute once you know which method suits you. Here is every deposit option, how vouchers work, what Play Credits are and what to do if money does not show up.

R10Minimum deposit
6Voucher types
Visa & MastercardCards accepted
24/7Support
On this page

How to deposit on LottoStar: the short answer

To make a LottoStar deposit, log in, open the Deposit tab (top right on desktop, inside the burger menu on mobile), pick a method, enter the amount, accept the terms and tap Deposit. The minimum is R10, and you can pay by Visa or Mastercard, EFT, direct deposit or one of six voucher types.

Your money lands in your wallet as Play Credits, which is the balance your bets are paid from. If you have not opened an account yet, start with our LottoStar registration and login walkthrough and come back here once you are in.

R10Minimum deposit
6Voucher brands accepted
24/7Support if a deposit sticks

LottoStar deposit methods compared

LottoStar groups its payment options into cards, bank transfers, direct deposit, alternative methods and vouchers. The table below summarises what each one needs from you. Exact processing times can change, so check the deposit screen for the current note next to each option.

MethodWhat you needWorth knowing
Visa / Mastercard (credit or debit)A card in your nameThe most familiar route; your bank may ask for an OTP
EFTInternet or app bankingPay from your own bank account
Direct DepositYour account referenceUse the exact reference LottoStar gives you so the payment can be matched
EasyLoad voucherA voucher PINNo card or bank details shared with the betting site
Kazang voucherA voucher PINCash-friendly option
LottoStar VoucherA voucher PINSold in the Nedbank Money App, Nedbank Online Banking and Avo
Blu VoucherA voucher PINCash-friendly option
1VoucherA voucher PINCash-friendly option
OTT voucherA voucher PINCash-friendly option

LottoStar also mentions "alternative methods". These vary over time, so look at the live list in the Deposit tab rather than relying on any third-party summary.

Step-by-step: making your first LottoStar deposit

The flow is the same on a laptop and a cellphone browser. Only the position of the Deposit button changes.

  1. Log in to your account. Use your registered details and make sure you are on the genuine LottoStar site, not a look-alike.
  2. Open the Deposit tab. On desktop it sits at the top right; on mobile, tap the burger menu first.
  3. Choose your method. Pick card, EFT, direct deposit or the specific voucher brand you hold.
  4. Enter the amount or voucher PIN. The minimum is R10. For vouchers, type the PIN exactly as printed or sent to you.
  5. Accept the terms and conditions. Read them, especially if you plan to claim a bonus with this deposit.
  6. Tap Deposit and confirm. Complete any OTP or banking-app approval, then check that your Play Credits balance has updated.
Tip: If you are a new player and want the welcome offer, accept it before you deposit. LottoStar gives you 24 hours after registering to accept it.

LottoStar vouchers: where to buy and how to redeem

Vouchers are popular with South African players who prefer not to type card details into a betting site, or who budget in cash. You buy a voucher of a fixed value, receive a PIN, and redeem that PIN on LottoStar.

Retail vouchers

EasyLoad, Kazang, Blu Voucher, 1Voucher and OTT are typically sold over the counter at retail outlets and through online or app channels. Availability depends on the voucher brand and the store.

LottoStar Voucher

LottoStar's own voucher can be bought inside the Nedbank Money App, Nedbank Online Banking and Avo, so you can top up without leaving your banking app.

Keep the PIN private

A voucher PIN works like cash. Anyone who has it can redeem it, so never share it or post a photo of the slip.

Buying a LottoStar Voucher through Nedbank or Avo

The broad process is the same in all three channels. Menu names inside banking apps change from time to time, so treat these as a guide rather than exact button labels.

  1. Open your channel. Log in to the Nedbank Money App, Nedbank Online Banking or Avo.
  2. Find the voucher purchase area. Look for the section that sells vouchers or prepaid products and select LottoStar Voucher.
  3. Choose the value and pay. Select the amount you want and approve the payment from your account.
  4. Save the voucher PIN. Copy the PIN shown or sent to you and keep it somewhere safe.
  5. Redeem it on LottoStar. Go to Deposit, choose LottoStar Voucher, enter the PIN, accept the terms and confirm.

What happens after you deposit: Play Credits explained

Every rand you deposit becomes Play Credits. Your bets on Reel Rush slots, Live Games, Lotteries, Slotteries and the rest are paid from this balance, and LottoStar states that your Play Credit balance is always withdrawable.

That is different from bonus money. Promo Credits expire, cannot be withdrawn and are only used once your Play Credits are at R0. Freebies cannot be withdrawn either, and Habanero Free Money is limited to Habanero Reel Rush games with its own playthrough. Knowing which balance you are betting from helps you avoid surprises when you later read our guide to LottoStar withdrawals.

LottoStar deposit not reflecting? Troubleshooting a failed transaction

Most "missing" deposits come down to a small detail. Work through these checks before you try again, so you do not pay twice.

  • Confirm the money left your account. Look at your banking app. A declined card or cancelled OTP means no payment was made.
  • Refresh and check the right balance. Log out and back in, then look at Play Credits rather than Promo Credits.
  • Check the voucher PIN. A single wrong digit, an already-redeemed voucher or the wrong voucher brand selected will cause a failure.
  • Check the reference on direct deposits and EFTs. A missing or mistyped reference makes it hard to match your payment to your account.
  • Ask your bank about card blocks. Some banks decline gambling transactions by default or flag them for extra verification.
  • Keep proof of payment. Save the bank confirmation, voucher slip or screenshot before you contact anyone.
Still stuck? LottoStar support runs 24/7. Use LiveChat on the site, email [email protected] or call 086 026 7777, and include your username, amount, method, date and proof of payment.

Using your deposit to claim the LottoStar bonus

New registered accounts can take the 100% Habanero Deposit Bonus up to R10,000. You must accept the offer within 24 hours of registering and then deposit to activate it. The deposit needs to be bet 1x on qualifying LottoStar games, after which the Habanero Free Money must be played through 30x on Habanero games.

Crash games such as Aviator and JetX do not count towards that playthrough, which matters if you mainly play crash titles. Our full LottoStar bonus guide works through the maths, and the Aviator and crash games page covers the exclusions. LottoStar also runs general deposit bonuses that are earned as you bet; for example, a 10% deposit bonus on R1,000 gives R100 in Promo Credits.

Note: Withdrawing before you finish the playthrough forfeits the bonus. The welcome offer is not available to existing players.

Deposit limits and responsible play

A R10 minimum makes it easy to start small, and that is the best way to use it. Decide on a monthly amount you can afford to lose before you deposit, and stick to it even after a win. Vouchers can help here, because you only ever load the value you bought.

LottoStar offers a cooling-off period, self-exclusion, a self-assessment quiz and account deactivation. Check your account settings for any spending controls currently available. You must be 18 or older to play. If deposits stop feeling like entertainment, call the SARGF National Responsible Gambling Programme free on 0800 006 008, and read our look at LottoStar's licence and safety tools for more on the support available.

Once your balance is loaded, browse the LottoStar games lobby guide to see where your Play Credits can go.

Frequently asked questions

What is the minimum deposit on LottoStar?

According to LottoStar's FAQ, the minimum deposit is R10. That applies across the standard methods, so you can test the site with a small amount before committing more.

Can I deposit on LottoStar with a voucher?

Yes. LottoStar accepts EasyLoad, Kazang, LottoStar Voucher, Blu Voucher, 1Voucher and OTT vouchers. Choose the voucher type in the Deposit section, enter the voucher PIN, accept the terms and confirm.

Where can I buy a LottoStar Voucher?

LottoStar says its own LottoStar Vouchers can be bought in the Nedbank Money App, Nedbank Online Banking and Avo. Once you have the voucher PIN, redeem it from the Deposit tab on LottoStar.

Why is my LottoStar deposit not reflecting?

Check that the payment actually left your account, that you used the right voucher PIN or reference, and refresh your balance. If it still is not showing, contact LottoStar support 24/7 via LiveChat, [email protected] or 086 026 7777 with your proof of payment.

Can I deposit with a credit card on LottoStar?

LottoStar lists Visa and Mastercard credit and debit cards as deposit methods. If you use credit, set a firm budget first, because betting with borrowed money makes losses harder to absorb.

Do I get a bonus on my first LottoStar deposit?

New registered accounts can accept the 100% Habanero Deposit Bonus up to R10,000 within 24 hours of registering, then deposit to activate it. See our LottoStar bonus breakdown for the playthrough rules.

18+

Betting can be addictive and harmful if not kept in moderation. Set a budget, take breaks and never chase losses. Free, confidential help: National Responsible Gambling Programme 0800 006 008 · responsiblegambling.org.za

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